Success Stories

160 days ago, Luke Williams met Pam and Larry Neubert at their home for the first time. At that point, they had been without a kitchen for 426 days while their insurance company provided little meaningful support. After reviewing the details of their claim, Luke was able to step in to advocate on their behalf. As Luke was leaving that first meeting, Pam asked to take a picture to mark the day someone finally showed up to fight for them.

Today, on day 586 of their insurance claim, Pam requested another photo—this time holding the signed release that officially closes their claim. Thanks to Luke’s persistence, the approved estimate was more than tripled, and the Neuberts can now begin long-awaited repairs immediately.